At Ever Rise LLC, we strive to ensure your complete satisfaction with your purchase. If for any reason you are not entirely satisfied with your purchase, we’re here to help. Please review our Refund and Returns Policy below.
1. Returns
Eligibility for Returns:
Our policy allows for returns within 14 days of the date you received the product. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items:
The following items are non-returnable:
- Gift cards
- Downloadable software products
- Perishable goods (e.g., food, flowers)
- Personal hygiene items (e.g., cosmetics, undergarments)
Proof of Purchase:
To complete your return, we require a receipt or proof of purchase. Please include your order number when contacting us to initiate a return.
2. How to Return an Item
Return Process:
To initiate a return, please contact our customer support team at [Insert Email] or [Insert Phone Number]. We will provide instructions on how to send your item back to us. You are responsible for paying the shipping costs for returning your item unless the return is due to a defect or error on our part.
Return Address:
Please send returns to the following address:
Ever Rise LLC
30 N Gould St #44660 Sheridan, WY 82801
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund within [7-10] business days. The refund will be applied to your original method of payment.
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all this and still have not received your refund, please contact us at sales@everrisellc.org
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact us at [Insert Email] or [Insert Phone Number] for assistance.
5. Shipping Costs for Returns
Unless the product is defective or an error was made in processing your order, you will be responsible for paying the shipping costs associated with returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [Insert Email] or [Insert Phone Number]. We will work with you to resolve the issue as quickly as possible and provide a replacement or refund as necessary.
7. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Ever Rise LLC
30 N Gould St #44660 Sheridan, WY 82801
sales@everrisellc.org
13072438146